Frequently Asked Questions
How quickly can I get my hair care products?
- Most of our hair care stock is shipped from our Molendinar factory, 4214, Queensland.
- Please contact one of our sales representatives to check current stock and availability.
What are the shipping times for hair care products?
- Shipping times vary depending on the product, range, and stock availability.
- We will provide an estimated delivery date once your order is confirmed.
Are the hair care products suitable for all hair types?
- Many of our hair care products are suitable for a wide range of hair types and concerns.
- Please check the individual product description or contact our sales team for personalised recommendations.
How do I know which hair care products are right for me?
- Our team can help recommend products based on your hair type, hair goals, and main concerns.
- Please contact one of our sales representatives for guidance before purchasing.
Are there any special instructions for using the hair care products?
- Usage instructions may vary depending on the product.
- Please follow the directions provided on the product packaging or product description.
Can I use these hair care products at home?
- Yes, many of our hair care products are suitable for home use.
- Some professional products may be best used with guidance from your hairdresser or salon professional.
Do you offer recommendations for salon use?
Yes, our team can assist salons with product recommendations, retail options, and professional hair care selections.
Can I return hair care products?
- Due to hygiene and safety reasons, opened hair care products generally cannot be returned.
- Please contact our team if you have any concerns with your order.
Do you offer wholesale hair care options?
- Yes, wholesale options may be available for eligible salons, clinics, and businesses.
- Please contact our sales team for more information.